Work & Volunteer Experience
Digital Information Analysis
Sanofi Canada
Co-op Worker
Sep 2022 – Aug 2023North York, Ontario, Canada
- Participated in cybersecurity maintenance of the company, maintaining high KPI standards
- Contributed to developing a status tracking system for cybersecurity purposes to monitor numerous devices across the site
- Participated in multiple data migration from obsolete databases and communicated within many different departments
- Migrated over 50TB of data from obsolete databases by guiding multiple users and using tools such as TreeSize
- Configured different types of machines for collaboration with applications such as OpsTrakker for real-time data tracking
- Communicated between sites across the world including sites in U.S. and India to solve technical difficulties
- Experienced in supporting desktop management technologies such as SCCM, Intune, AD/AAD
Senior Care Home Volunteer
Tzu Chi Foundation
Volunteer
Mar 2017 – Apr 2018Burnaby, BC
- Communicated with over 50 seniors about their experience, hobbies and interests
- Maintained long-term relationships with some seniors
Thrift Store Volunteer
Burnaby Hospice Society Thrift Store
Volunteer
Jun 2016 – Feb 2017Burnaby, BC
- Engaged with clients to ascertain their needs and provided guidance
- Directed clients to desired items or referred them to supervisors